Refund policy
Last updated 31 August 2026
Draft policy — this wording has not yet been reviewed. Questions about it go to the event host.
If the event is cancelled
Your entry fee is refunded in full to the card that paid.
If you withdraw
Up to 14 days before the event: full refund on request to the host affiliate. Inside 14 days: no refund, but the host may allow your place to pass to a replacement team at their discretion.
If something goes wrong with payment
Charged without a confirmed entry? Contact the host affiliate with your payment reference — every charge is verifiable against Paystack and an unmatched one is refunded.
How refunds happen
Refunds are processed through Paystack to the original payment method and typically reflect within 5–10 working days.